Shipping policy

Effective Date: August 15, 2026

1. Order Processing Time

  • Orders are processed within 1 business day after payment confirmation
  • Orders placed on weekends or public holidays will be processed the next business day
  • You will receive a confirmation email at your provided email address once your order is placed, and a delivery update with tracking details once your order is on its way

2. Delivery Destination

We currently deliver within the United States.  We do not deliver to P.O. Boxes or APO/FPO addresses at this time.

3. Delivery Time

Free Standard Delivery: 3–5 business days.
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, or high order volumes.

4. Delivery Cost

Standard delivery is free on every order within the United States. No minimum order is required.

5. Order Tracking

Once your order is on its way, we will email you a tracking number at the email address you provided at checkout.

6. Lost or Stolen Packages

MyPetOffer is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If your package is lost in transit, please contact us at info@mypetoffer.com and we will work with the carrier to resolve the issue.

7. Damaged Packages

If your order arrives damaged, please take photos immediately and contact us within 7 days of delivery at info@mypetoffer.com. We will arrange a replacement or refund.

8. Incorrect Address

Please ensure your delivery address is correct at checkout. MyPetOffer is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at info@mypetoffer.com before your order is on its way.

9. Contact Us

For any delivery-related questions, reach out to us at

Email : info@mypetoffer.com

Phone : +1 (307) 301-2378

Store: My Pet Offer